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Innovation can be defined by many as a curious beast that most organizations righteously struggle with. For Japan and elsewhere in the world, innovation is key to survival in any business. With information technology and communications forming the foundation of the digital era, Japan has been quietly churning out a string of innovations to keep up with the technological advances. However, while the Japanese ICT industry is well established and holds a global reputation for excellence, ICT innovation has been limited to large organizations, failing to penetrate the society that has been challenged with inefficient work and living conditions for close to three decades.
This industry narrative is precisely what a couple of former managers of the product localization department in Japan, who also handled Cisco Webex, had decided to change in 2010. Drawing on their decades of rich experience in the IT industry, these professionals set out to realize the impact of the IT revolution and AI on the society by laying the foundation of Smart Gate—a company that is collaborating with the world’s largest web conferencing system, Cisco Webex Meetings for remote medical care system— Smart Cure.
Smart Gate’s remote medical care system, Smart Cure, enables remote medical institutions and patients around the world to connect with medical institutions in Japan. Embedded with great frequency characteristics such as an excellent electronic stethoscope and the JRCS model JPES-01 on a smartphone, Smart Cure is bringing in online auscultation that can greatly increase the number of diseases targeted by physician telemedicine and can be applied from emergency care to home care.
With Smart Cure, a doctor can back up a visiting nurse or visiting pharmacist through online auscultation—thus effectively changing the way doctors, nurses, and pharmacists work and contribute to improving medical quality. Innovating the future of online medical treatment and online medical services, Smart Cure can be telemedicated to China and Asia, which was earlier not possible. “Through the ICT revolution and AI, we will accurately grasp the impact and change on our lives and propose the ideal form of the future. Our mission is to contribute to the next generation of society,” says Yukio Hanatani, representative director at Smart Gate.
The existing telemedicine systems in the Japan market have a poor frequency specification in a mobile communication environment, and fail to meet the required quality for medical examination, cannot support online auscultation. The sound of the heart murmurs have frequencies below 100 Hz and cannot be heard correctly by other telemedicine systems. As a result, electronic stethoscopes cannot be used in real-time with these telemedicine systems. “They also lack post-codec communication function for video data and demand a large bandwidth for telemedicine,” stresses Hanatani. As an answer to these challenges, Smart Gate has customized and incorporated Cisco Systems Webex, which excels in data communication application technologies (for example, encoder paging function), and has improved frequency characteristics by suppressing bursts and bandwidth.
Through the ICT revolution and AI, we will accurately grasp the impact and change on our lives and propose the ideal form of the future
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